Comments on: DeLonghi Espresso Machine Faulty http://schinckel.net/2006/03/13/delonghi-espresso-machine-faulty/ Like a fortune cookie, only without the fortune, and not a cookie. Mon, 01 Dec 2008 22:05:13 +0000 http://wordpress.org/?v=2.6 By: Matthew Schinckel http://schinckel.net/2006/03/13/delonghi-espresso-machine-faulty/#comment-859 Matthew Schinckel Tue, 14 Mar 2006 00:08:05 +0000 http://schinckel.blogsome.com/2006/03/13/delonghi-espresso-machine-faulty/#comment-859 According to the <a href="http://www.ocba.sa.gov.au/forconsumers.html" rel="nofollow">Office of Consumer Affairs</a>, the South Australian government body that deals with issues like Warranty (actually, <a href="http://www.ocba.sa.gov.au/consumeradvice/warranties/conditions.html" rel="nofollow">Statuatory Conditions</a>): <blockquote><strong>Breach of a Statutory Warranty</strong> The trader is required to remedy any problems that arise under statutory warranty. The appropriate remedy will depend on the particular circumstances and may include: • repair or replacement of the goods • resupply of the goods or services • payment for these things to be done, or • compensation for any loss caused by the breach <strong>Breach of a Statutory Condition</strong> If the goods that you have bought are so defective that they breach one of the statutory conditions, (ie they do not work, have broken down or developed a serious fault that cannot be fixed within a reasonable period of time) then you are entitled to cancel the contract and get a refund.</blockquote> Hence, they are not obligated to replace the item, if it can be repaired in a reasonable period of time. These rights and conditions may differ from place to place. According to the Office of Consumer Affairs, the South Australian government body that deals with issues like Warranty (actually, Statuatory Conditions):

Breach of a Statutory Warranty
The trader is required to remedy any problems that arise under statutory warranty. The appropriate remedy will depend on the particular circumstances and may include:

• repair or replacement of the goods
• resupply of the goods or services
• payment for these things to be done, or
• compensation for any loss caused by the breach

Breach of a Statutory Condition
If the goods that you have bought are so defective that they breach one of the statutory conditions, (ie they do not work, have broken down or developed a serious fault that cannot be fixed within a reasonable period of time) then you are entitled to cancel the contract and get a refund.

Hence, they are not obligated to replace the item, if it can be repaired in a reasonable period of time.

These rights and conditions may differ from place to place.

]]> By: Stephen http://schinckel.net/2006/03/13/delonghi-espresso-machine-faulty/#comment-858 Stephen Mon, 13 Mar 2006 20:53:26 +0000 http://schinckel.blogsome.com/2006/03/13/delonghi-espresso-machine-faulty/#comment-858 Isn't it easier to return it to the place of purchase and exchange it for a new one? Being 3 months old it should be well within it's warranty. Isn’t it easier to return it to the place of purchase and exchange it for a new one? Being 3 months old it should be well within it’s warranty.

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